‘Never use tips as a substitute for good design. If a graphic, button, or other object requires users to keep checking a tip to understand it, the design is bad. Fix the design instead.’
Month: June 2010
Guesses vs. Data as Basis for Design Recommendations (Jakob Nielsen’s Alertbox)
First Rule of Usability? Don’t Listen to Users (Alertbox)
First Rule of Usability? Don’t Listen to Users (Alertbox)
“To design an easy-to-use interface, pay attention to what users do, not what they say. Self-reported claims are unreliable, as are user speculations about future behavior. “