The Fans Are All Right (Pinboard Blog)

The Fans Are All Right (Pinboard Blog)

a) This is adorable. b) “Avos did a similar thing last week when they relaunched Delicious while breaking every feature that made their core users so devoted to the site (networks, bundles, subscriptions and feeds). They seemed to have no idea who their most active users were, or how strongly those users cared about the product. In my mind this reinforced the idea that they had bought Delicious simply as a convenient installed base of ‘like’ buttons scattered across the internet, with the intent of building a completely new social site unrelated to saving links.”

A Manifesto for User Experience Design (Austin Govella at Thinking and Making)

A Manifesto for User Experience Design (Austin Govella at Thinking and Making)

‘Designers dont design anything. Organizations design everything. That one person in your organization who doesnt get it creates a drag on every product or service you produce (just as your best thinker is an accelerator). To create better experiences, you have to create better organizations. You have to improve your organizations design literacy.’