A Manifesto for User Experience Design (Austin Govella at Thinking and Making)

A Manifesto for User Experience Design (Austin Govella at Thinking and Making)

‘Designers dont design anything. Organizations design everything. That one person in your organization who doesnt get it creates a drag on every product or service you produce (just as your best thinker is an accelerator). To create better experiences, you have to create better organizations. You have to improve your organizations design literacy.’

Hand waving and the “real work” of design – confectious

Hand waving and the “real work” of design – confectious

“One of the provocative implications of taking on Goffman’s notion of performed selves is that in hand waving products into existence, designers are also performing themselves as interaction designers into a stable identity as well. What’s being stabilized by all that talking and pointing is not just the system to be built, but also the relationships and identities of the people making it. “If that’s so, then more skillful hand waving benefits not just individual projects but interaction design as a profession.”